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We have developed
functional, architectural and technical skills in the domain of
Business intelligence and Customer Intelligence since 1998:
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KPI definitions, reporting and analysis needs, customer segmentation,
cross selling,
opportunity identification
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Project management, Support for putting in place the right processes
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Functional and technical architecture
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Data warehouse modelling, RDBMS tuning, ETL tools, OLAP tools,
query and reporting
tools.
Our functional skills in this domain
have been developed in the following industries:
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Retail Banking
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Private/personal Banking
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Insurance
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Telco
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Pharmaceuticals
Business areas covered:
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Customer profitability analysis and risk assessment
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Customer segmentation and opportunity/lead detection
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Single customer view and customer contact systems
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Campaign management and Call Center efficiency
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Coherent enterprise reporting and analysis
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B2B information portals
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Content management, information classification and search
Technical skills cover:
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Design a data warehouse architecture
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Setup of data warehouse processes
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Build the data warehouse: Extract, Transform and load
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Segmentation, analysis and reporting
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Technical expertise on Oracle, SQL Server, DB2, Informatica, Data
Integrator, DTS,ETI,
Essbase, Business Objects, Brio, Cognos.
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